Shipping policy
Brand-Specific Details
Brand Shipping Policies
Because Ebikefusion is an authorized distributor for multiple e-bike and scooter brands, each brand may have its own specific shipping policies, procedures, and timelines.
While we strive to provide general delivery estimates and free shipping on eligible orders, the final shipping process follows the brand’s official warehouse and logistics practices.
For full details, please refer to the official shipping policy of the brand you are purchasing:
For products or accessory brands not specifically listed, shipping follows Ebikefusion’s own standard policy:
Shipping Information
Depending on your location, your orders are shipped directly from the official European warehouses of each brand we partner with.
We offer free shipping and tax-free service on all eligible orders.
Estimated Shipping Timeline
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Processing Time: For items marked as “In Stock,” please allow 1–3 business days for our warehouse to prepare your shipment after the order is placed. Tracking information may take additional time to update once the tracking number has been generated.
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Shipping Time: Final delivery times may vary depending on your local carrier. After placing your order, please allow up to 2 business days for processing before tracking becomes available at https://t.17track.net/en. Once shipped, your order is typically delivered within 5–7 business days.
Tracking
After placing your order, you can start tracking it within two days using this link: https://www.17track.net/en. For a detailed overview of our shipping destinations and estimated delivery timelines, please refer to the table below.|
Shipping Country
|
Est. Shipping Time
|
Costs
|
|
France
|
5-7 business days
|
Free shipping
|
|
Germany
|
|
Free shipping
|
|
Italy
|
5-7 business days
|
Free shipping
|
|
Austria
|
5-7 business days
|
Free shipping
|
|
Belgium
|
5-7 business days
|
Free shipping
|
|
Bulgaria
|
5-7 business days
|
Free shipping
|
|
Croatia
|
5-7 business days
|
Free shipping
|
|
Czech Republic
|
5-7 business days
|
Free shipping
|
|
Denmark
|
5-7 business days
|
Free shipping
|
|
Estonia
|
5-7 business days
|
Free shipping
|
|
Finland
|
5-7 business days
|
Free shipping
|
|
Greece
|
5-7 business days
|
Free shipping
|
|
Hungary
|
5-7 business days
|
Free shipping
|
|
Ireland
|
5-7 business days
|
Free shipping
|
|
Latvia
|
5-7 business days
|
Free shipping
|
|
Lithuania
|
5-7 business days
|
Free shipping
|
|
Luxembourg
|
5-7 business days
|
Free shipping
|
|
Netherlands
|
5-7 business days
|
Free shipping
|
|
Poland
|
5-7 business days
|
Free shipping
|
|
Portugal
|
5-7 business days
|
Free shipping
|
|
Romania
|
5-7 business days
|
Free shipping
|
|
Slovakia
|
5-7 business days
|
Free shipping
|
|
Slovenia
|
5-7 business days
|
Free shipping
|
|
Spain
|
5-7 business days
|
Free shipping
|
|
Sweden
|
5-7 business days
|
Free shipping
|
Tracking Your Order
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Once your order has been dispatched, you will receive a confirmation email containing your tracking details so you can monitor the progress of your delivery.
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If you do not receive this email, or if you have any questions regarding your shipment, please don’t hesitate to contact us at ebikefusion@gmail.com.
Shipping for Pre-Order E-Bikes
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Pre-order items typically require approximately 1 months to ship from the date the pre-order is launched.
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All other in-stock items (non pre-order) are processed and shipped within 6–10 business days.