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Customer service email: ebikefusion@gmail.com

Primary U.S. Contact Address:

30 North Gould Street, Suite R, Sheridan, WY, 82801, USA

Phone number: +1 213 272 6626

This is our primary business contact address for customer inquiries and support.

Chinese Office:

Xingyin Business Center, Liuxia Street, Xihu District, 310061, Hangzhou City, Zhejiang Province, China

Contact Number: +86 18868570518
This is an additional contact address for business correspondence. Product shipping is handled from official brand warehouses across Europe.

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Need help or have a question?

We’re here to help you choose the right e-vehicle, track your order, or solve any issue.

Customer service available on : Mon–Fri

Response time: within 24 hours on business days

Your ride matters to us.